Privacy Policy

Effective Date: January 1, 2026 · Last Updated: January 1, 2026

Detailing Dr. LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website at detailingdrpro.com or book our services.

Information We Collect

We may collect the following types of information:

Personal Identifiers: Name, email address, phone number, and ZIP code when you complete a booking inquiry or contact form.
Vehicle Information: Vehicle type, year, make, and model as needed to prepare your service estimate.
Payment Information: Payments are processed securely through Square. We do not store credit card numbers on our servers.
Usage Data: Browser type, pages visited, time spent on pages, and referring URLs, collected via standard web analytics tools.
Communications: Any messages you send us via email or text.

How We Use Your Information

To schedule, confirm, and fulfill your detailing appointments.
To send appointment reminders, before/after photos, and follow-up communications.
To respond to inquiries and provide customer support.
To improve our website and services.
To send occasional promotional communications (you may opt out at any time).

Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only with:

Urable — our booking and scheduling platform, solely to manage your appointment.
Square — our payment processor, solely to process your payment.
Service providers — such as email or SMS platforms, under confidentiality agreements.
Law enforcement — if required by applicable law or legal process.

Cookies & Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and gather analytics. You may disable cookies in your browser settings; however, some site features may not function properly as a result.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations, typically no longer than 3 years after your last interaction with us.

Your Rights

Depending on your location, you may have the right to access, correct, or delete the personal information we hold about you. To exercise these rights, please contact us at pmcmanus@detailingdrpro.com.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated effective date.

Contact Us

For questions about this Privacy Policy, please contact: pmcmanus@detailingdrpro.com · Detailing Dr. LLC · Lynnfield, MA 01940